Directorate of Immigration Services
The Directorate of Immigration Services in Kenya, established through Executive Order No. 2 of 2023, operates under the State Department for Immigration and Citizen Services in the Ministry of Interior and National Administration. The organization oversees border control, issues passports and travel documents, manages residency permits, grants citizenship, and registers non-citizens. It also enforces immigration laws, provides consular services globally, and supports Commonwealth countries unrepresented in Kenya.
A: Submit your application and upload documents on eCitizen. Requirements for both new applications and renewals/replacements are available here.
Physical documents verify the authenticity of uploaded files and meet legal requirements for identification during biometric capture. They also provide reliable backups for records keeping.
A: Carry the invoice with a token attached, your original id and if it’s a replacement, also bring the old passport booklet.
A: You can track your passport on eCitizen or SMS your tracking number to 22222.
A: A passport is collected from the passport centre where the applicant's biometrics were taken.
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