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NRB

National Registration Bureau

About Us

The National Registration Bureau was established in 1978 to implement the Registration of Persons Act, Cap 107, laws of Kenya. The Act provides for mandatory identification, registration and issuance of identity cards to all persons who are citizens of Kenya and who have attained the age of eighteen years or over.

To contribute to National Security, Socio-economic and Political Development of the Country by

Identifying, Registering and Issuing Identity Cards to Kenyan Citizens of age 18 years or over, and to

maintain a Comprehensive Register for use by Stakeholders and other Authorized Agencies.

To be a leading provider of Secure Identification Services in the Region.

  • Committed to Customer Satisfaction.
  • Act Ethically and with High Integrity.
  • Be Fair, Impartial and Accountable.
  • Committed to Teamwork.
  • Be a Model of Excellence.
  • Value for Money.
  • To be Pro-active, Responsible, Discerning and
  • Result Oriented.
  • Respect for Human Rights and Adherence to Rule of Law.
  • Identification and Registration of Kenyan Citizens above the age of 18 years.
  • Production and Issuance of Secure Identification Documents.
  • Management of a Comprehensive Database of all Registered Persons.
  • Detection and Prevention of Illegal registration.
Mr. Gilbert B. Kitiyo, MBS

Mr. Gilbert B. Kitiyo, MBS

Secretary - National Registration Bureau

Leadership

Gilbert B. Kitiyo, MBS, is a distinguished public administrator with more than three decades of service in Kenya’s National Government Administration. He holds a Master of Business Administration from Jomo Kenyatta University of Agriculture and Technology and a Bachelor’s degree from the University of Nairobi.

Throughout his career, Mr. Kitiyo has risen through the ranks of government service, earning recognition for his leadership, administrative expertise, and ability to coordinate across diverse sectors. Before his appointment as Secretary of the National Registration Bureau, he served as the Regional Commissioner for Nairobi, where he oversaw critical government operations in the capital. His career also includes notable service as County Commissioner in Kericho, Vihiga, Nakuru, Makueni, Mombasa, Marsabit, and Lamu, as well as earlier roles as Deputy County Commissioner and District Commissioner in various sub-counties across the country.

Mr. Kitiyo’s extensive experience has equipped him with exceptional skills in governance, stakeholder engagement, and policy implementation. His ability to foster collaboration among government agencies, development partners, and communities has been central to his success in public service. In recognition of his exemplary contribution to national administration, he was awarded the Moran of the Order of the Burning Spear (MBS), one of Kenya’s highest state honors.

 

Today, as Secretary of the National Registration Bureau, Mr. Kitiyo continues to bring strategic vision, institutional knowledge, and a results-driven approach to strengthening national registration systems and enhancing service delivery to citizens.

Our Services

First time ID registration

This is primarily for those who have just turned 18.

Requirements are;

  • Birth Certificate – Original and a copy
  • Either Parents’ ID Card Copy
  • Academic Certificate – To ensure we get your name right
  • This service is offered Free of charge.
  • A detailed list of requirements is available here;

Duplicate ID registration

This is when you lose your ID or it gets old and mutilated.

  • A police Abstract or letter from an administrator
  • Ksh. 1,050 which is the fee for this application and is paid via eCitizen

Change of particulars  

This can be change of surname due to marriage or change of name to incorporate changed beliefs.

Requirements are;

  • Marriage certificate or Divorce decree
  • Deed poll and Gazette Notice
  • Sworn Affidavit
  • The prescribed fee of Ksh. 1,050 which is paid via eCitizen.

A detailed list of all Requirements for Change of Particulars Applications can be found here.

 

 

FAQs

No, you have to appear in person before the Registrar in order to apply for an ID Card.

Maisha Card is the Third Generation National ID

All Kenyans aged 18 and over are eligible for Registration and issuance of a Maisha Card

You can apply for a Maisha Card by visiting any Registration Office or Huduma Centre closest to you.

Yes, there is a fee for issuance of the Maisha Card. The prescribed fee for a First time ID/Maisha Card is Ksh. 300 while a Duplicate Maisha Card attracts a fee of Ksh. 1,050.

You should report the loss of your Maisha card at the police station and receive a police abstract.

View other frequently asked questions here

Our Regional Offices

Nairobi

Nyayo House

Mombasa

Bima House

Nyeri

Opposite Golf

Nakuru

DCC'S office

Eldoret

CC's Compound

Kisumu

Prosperity House

Garissa

DCC's Compound

Embu

RC's Compound

Kakamega

DCC's Compound

Machakos

DCC's Compoound

A detailed list of all our offices across the Country can be found here

Get in touch with us

Online Enquiry

Call us

0800230007

Write to us

customercare@identity.go.ke